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  • The e-shop for installation, construction and technical services professionals

    The best fire-resistant products
    • Easy DIY assembly

    • Easy online ordering

    • Certified quality

    • Delivered within 24 hours

    • Competitive prices

Exchanges and returns at RED profs


If you wish to exchange or return an item, you may do so as follows within 14 days of receipt of the item concerned:


Fill in the contact form on the website.

Describe clearly which items you wish to exchange or return and why.


Products being exchanged or returned must be undamaged and unopened. Specials, part-deliveries or surplus products may not be returned.

Delivery charges for exchanges and returns must be paid by the buyer.

For more information on exchanges and returns, please see the General Terms and Conditions on our website.